Holiday Inn Resort

We had the most wonderful one-week stay at this fantastic family resort, and we truly couldn’t have asked for a better experience. What impressed us the most was the Kids Club. The entire team was incredibly warm, professional, and genuinely dedicated. A special thank you goes to Annie and Namfon, who took exceptional care of our little one (1y). We always felt completely comfortable and confident knowing she was in such loving and capable hands. The daily program was creative, engaging, and varied — there was something exciting happening every single day. We also really appreciated that the Kids Club was cleaned thoroughly for an hour every day, which gave us great peace of mind. The hotel grounds and rooms are beautiful, modern, and extremely well maintained. Everything was spotless and thoughtfully designed. The pools are fantastic and perfect for families, and the breakfast was good with plenty of choice to start the day right. All staff members throughout the hotel were exceptionally friendly, attentive, and always eager to help. For us, the week truly could not have been more perfect. We wholeheartedly recommend this hotel to any family with little kids looking for a relaxing and joyful vacation experience. We would return without hesitation!

Where should I start? I have never seen such a disappointing hotel as the Holiday Inn Bophut. We arrived at the hotel around 10:00 AM and, of course, we understood that check-in would only be available from 3:00 PM. My mother wanted to drink some water, which is something that is normally available in a hotel lobby. However, she was told to go to the nearby 7-Eleven and buy some water herself. Nevertheless, we were able to check in around 12:00 PM. The rooms are extremely noisy. Guests were playing loud music in their rooms until around 11:00 PM, and there were even people playing football nearby. It was impossible to get a peaceful night’s sleep. The breakfast service was an absolute disaster. The staff seemed overwhelmed all the time, especially the lady standing at the entrance every day, asking for room numbers. She has a long ponytail and wears a headset. Every single day, only we were told at 10:30 AM that we should go to the buffet because it was about to close. The buffet officially closes at 11:00 AM. It felt like they simply wanted to clean everything up early and get rid of the guests. The breakfast selection was exactly the same every day, with very little variety. The pool is far too small for the number of guests staying at the hotel. There are also far too few sunbeds both around the pool and on the beach. There are only eight beach loungers available in total. So think carefully before spending this much money on this hotel. There are much better hotels in Chaweng, and Chaweng Beach is also far more beautiful. The beach in Bophut is very unattractive, full of seaweed and algae. The stones are large and rough, making it uncomfortable and even painful to walk into the water. The only positive thing about this hotel is the Fisherman’s Village right next door. Overall, this hotel is definitely not worth the price we paid, and I would not stay here .

Recently stayed for 6 nights. Amazing hotel for adults and kids. The kids club, pools, slides, gym are all amazing. We went to the Circus one night which the kids loved. Our room was amazing, and the cleaners were 11/10. The only thing we would change is the location of the pilates / yoga. It is on the grass outside where people are eating breakfast, so not the best spot for quietness. Other than this, we couldn't fault the Holiday Inn at Koh Samui. Lots of great restaurants nearby, and the night markets are great too.