Koh Samui Tower

We spent 8 wonderful nights at Koh Samui Tower and truly enjoyed every moment of our stay. From the very beginning, we received a warm welcome from Pieter and his team. The hospitality and service throughout our stay were exceptional. The rooms are very spacious and comfortable. The beds are pleasantly soft unlike the often very firm mattresses you find in many Thai hotels which made for a great night’s sleep. Every Friday, the hotel organizes a delicious and extensive BBQ with a wide variety of food. It’s definitely something you shouldn’t miss! The view is absolutely stunning: from the swimming pool you can already see the sea and Koh Phangan. On the rooftop, you’ll find an impressive 360° view stretching all the way to the northern part of Koh Samui. After a day at the beach, it’s the perfect place to relax by the rooftop pool and watch the sun set behind the mountains. The location is ideal. Mae Nam Beach is just a 5-minute scooter ride away, and Fisherman’s Village can be reached in about 10 minutes. For the price you pay, you truly get excellent value for money. Thank you, Pieter and the entire team, for your hospitality and outstanding service. We will definitely be back!

Stay summary: One of the worst hotel experiences I have ever had. The hotel is very old and poorly maintained, with issues in every aspect. Room: We were given a ground-floor room with windows facing the busy corridor. The curtains had to remain closed, but the lighting was insufficient. There was a strong musty odor throughout the room, and the wardrobe was unusable due to an intense stench. Only one bedside table was present, and there was no electrical socket on the other side of the bed. Bathroom: Extremely poorly maintained. The sink initially had only scalding hot water; the faucet aerator was clogged with limescale. The shower pressure was minimal, and the rain shower was heavily clogged. The toilet leaked, required prolonged flushing, and the bidet shower pressure was uncomfortably high. Hot water was almost unavailable, and overall hygiene was unacceptable. Cleaning: Rooms were cleaned every two days at most. Towels, trash, and bed linen were inadequately managed. Often, we had to request replacements multiple times, and even then service was incomplete. Restaurant: Poolside breakfast was slow, overpriced, and low quality. Coffee and food were below average, and service took 45 minutes for a meal in an empty restaurant. Management: Staff were largely absent or unhelpful. Maintenance requests were ignored. The owner was mostly disengaged. Rented scooters were moved without notice. Summary: The hotel is advertised as 4-star but fails on basic standards. Location is good, but the hotel itself is comparable to low-end accommodation. I strongly do not recommend Koh Samui Tower. Avoid this place entirely.

The best hotel in Koh Samui! Stunning views of the sea and the jungle, always a pleasant breeze, cordial staff. We have been staying here for the third year and we will come again.