Natalie Archer🌐 Google Review

a month ago

★★★☆☆

“Koh Samui Saii Villas is one of those places where you can clearly see the potential, which is why some parts of the stay ended up being frustrating. The staff were honestly exceptional from start to finish — warm, friendly, and always trying to help. It genuinely felt like they cared about guests and wanted the resort to improve. The food and beverage manager especially stood out because he seemed personally invested in making everyone’s stay as good as possible, and that level of effort deserves recognition. The villas themselves are spacious and the resort has a peaceful, private atmosphere, but it still lacks the refined touches you expect from a luxury villa resort. We upgraded to a larger pool villa expecting complete privacy and a polished five-star feel, but there were several things that took away from that experience. A generator sat directly in front of our pool and garden area, and another villa overlooked part of the outdoor space. It may sound minor, but when you’re paying for luxury and exclusivity, these details really matter. Maintenance and presentation also need improving. Little things kept standing out, such as lawns being cut around the sunbeds rather than underneath them, roofs looking dirty, and our pool turning green one morning. None of these issues were disastrous on their own, but together they slowly removed that premium feeling the resort is aiming for. The beachfront was another missed opportunity. The scenery is beautiful, but the beach itself could be cleaned and maintained better. The biggest issue was access to the sea — the shoreline is so rocky that getting into the water is extremely difficult. A simple cleared pathway or small jetty into the sea would transform the experience and make the beachfront far more usable for guests. The biggest let-down, however, was the food. One evening I ordered prawns that were clearly off and had to send them back, which completely put me off seafood for the rest of the holiday. The lamb chops and steak were frozen, breakfast items often seemed reused from previous days, and the overall quality simply didn’t match the prices being charged. We regularly found ourselves leaving the resort for dinner because nearby restaurants offered much fresher and better food for a fraction of the price. The wine list was also surprisingly limited for a resort positioning itself as luxury. What makes this review difficult is that the staff really did try their best throughout our stay. Nothing felt intentionally careless — it felt more like a resort that hasn’t quite perfected the details yet. With better quality control, fresher food, improved maintenance, and some investment into the beachfront, this place could become genuinely special because the people working there clearly care deeply about making it succeed.”

Jason Quick🌐 Google Review

5 months ago

★★★★★

“We stayed at this resort for our first stop in Thailand with the intention of having a quiet, relaxing place to get over jet lag. This was exactly what we needed. The room was comfortable and the daily cleaning was timely. The grounds were well kept with beautiful landscaping The breakfast was delicious and varied, the drinks were well made and well priced. We had dinner there for 2 nights and throughly enjoyed it. The staff was always friendly and welcoming. The only con I would say is the beach, it’s rocky and made it barely possible to enjoy a swim to cool off. This is hardly something they can control, but if you want a resort with a swimmable beach, it’s not this one. Overall we loved our stay and would recommend it to another couple for a relaxing stay”

Dominika L🌐 Google Review

2 months ago

★★★★★

“We usually stay in the best and most expensive hotels we can find in each destination. This time, however, we chose a hotel that was not particularly expensive, and it turned out to be a place that offered much more than some of the luxury hotels we’ve stayed at elsewhere. I highly recommend this hotel. The staff were very friendly and welcoming. We were upgraded to a villa with a large private pool, which was amazing — we could swim every morning and again in the evening, which made the stay even more special. The service overall was excellent. Breakfast is quite basic, but honestly, it is more than enough for a comfortable start to the day. What really makes this place stand out is the atmosphere — the property has only a limited number of villas, so it never feels crowded and there are no tourist crowds at all. We truly enjoyed everything about our stay and would definitely come back again in the future.”

Léa Fritsch🌐 Google Review

a month ago

★★★★★

“Absolutely loved our stay at SAii Koh Samui Villas! The hotel is stunning, very peaceful, and surrounded by beautiful tropical nature. The private villa pool was amazing and the main pool area with the ocean view is just incredible 🌴☀️ Everything felt very clean, well designed, and relaxing. The staff was always welcoming, helpful, and made us feel truly taken care of throughout the stay. Perfect place if you’re looking for a luxury and relaxing escape in Koh Samui. We would happily come back again!”