Samui Verticolor

The rooms are spacious with a nice bathroom all the staff is very friendly The included breakfast is great,you have a lot of choice and can get freshly cooked eggs Unfortunately the room cleaning was just changing towels,making the bed and give new water. Still dirt in the room. Would recommend 👍

This is our second time staying at the Verticolor. The hotel is great value for money and located a short walk to Central Samui. The facilities are clean, there’s a large pool with plenty of sun beds, gym and lots of parking. The staff - front desk, housekeeping are all friendly and very welcoming. We look forward to staying here again

AVOID THIS HOTEL AT ALL COSTS. I stayed here for one week in Koh Samui and it was one of the worst hotel experiences I’ve ever had. From the moment you arrive, this place feels like a trap designed to charge you for absolutely everything. They try to monetize every tiny detail of your stay. They rent scooters without gasoline, meaning you pay to fill the tank — and of course, you leave fuel behind for the next guest. Pure scam. In the room? Only three pillows. Need an extra one? You’ll be charged to rent a pillow for the week. Yes, you read that right. A pillow. Everything is an excuse to take more money from you. The breakfast is frankly disgusting — low quality, poorly prepared, and absolutely not what you expect from a hotel in Thailand. Completely disappointing. Now let’s talk about the staff, because this is the worst part. The majority of the staff is cold, unfriendly, and unpleasant. No smiles. No greetings. No “hello”, no “good morning”, no basic courtesy. You feel unwelcome every single day. The only exception is the manager, who is polite and smiling — sadly, she’s the only one. The rest of the staff behaves as if guests are a burden. This hotel has zero hospitality, zero warmth, and zero respect for guests. Do yourself a favor: do not book this hotel, do not rent scooters here, do not book any activities through them. There are far better places in Koh Samui where you’ll be treated like a human being instead of a walking wallet. I strongly regret staying here and would never come back.