Carla LEROUX🌐 Google Review

2 months ago

★★★★★

“We stayed at this hotel for three nights and everything was absolutely PERFECT ! Starting with the staff, always smiling, welcoming, and incredibly helpful. A special mention to Isma, the manager, who handled every single one of our requests with great efficiency. We stayed from Thursday to Saturday and had the chance to enjoy their restaurant, Sea La Vie, where there was a great atmosphere every evening and the food was delicious. The location is also ideal, close to the airport while still being very peaceful, and near beautiful temples as well as several night markets. Safe to say, we’ll definitely be coming back here on our next trip to Koh Samui.”

Ben Cain🌐 Google Review

a month ago

★★★★★

“This hotel was fabulous and the restaurant/bar was the icing on the cake . All staff were exceptional nothing seemed forced. The front row room was amaxing our kids loved it with their own pool and on wing to the villa. The manager of the restaurant is professional and provided great service to all clientele from famlies to the instagramers! His leadsership was exceptional.”

T. R.🌐 Google Review

2 months ago

★☆☆☆☆

“WARNING TO ALL FAMILIES: DO NOT STAY AT THIS HOTEL. This hotel put our children’s health at risk and then tried to avoid responsibility. After swimming in their pool, both of our children suffered severe chemical skin burns/rashes. The hotel staff tested the pool water themselves and confirmed the chemical balance was dangerously wrong. When the first test showed extremely unsafe levels, the staff removed the test kit and refused to show us the original results. Instead of closing the pool or protecting guests, they simply added more water and claimed everything was “safe again.” The attached photo was taken AFTER they diluted the pool — and even then the chemical readings were still clearly outside safe levels. We immediately packed our belongings and left because we no longer trusted the hotel or felt safe letting our children stay there. Days later, our children’s condition became so serious that we had to take them to the hospital. The doctor confirmed the injuries were caused by pool exposure and ordered them to avoid pools, the ocean, and sun exposure for at least a week. Even after receiving medical documentation proving the injuries, the hotel still refused to take full responsibility and only refunded 30% of our stay. The most terrifying part is not just the dangerous pool conditions — it is the dishonesty and complete lack of accountability: - Unsafe chemical levels - Hiding the first test results - Fake “solution” by adding water - Continuing to allow guests into the pool - Refusing proper compensation after children required hospital treatment This hotel should never place guests — especially children — in this kind of danger. We travel often around the world and have NEVER experienced anything this irresponsible, unsafe, and disturbing. If you care about your family’s safety, stay somewhere else.”